Description

Administrative Specialist II

Working Title Administrative Specialist II

Position # 09054C

Department Admissions

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Employment Status:

Full time (29-40 Hrs)

Type of Employment:

Staff

# of openings:

1

Location:

ASU-Jonesboro

Proposed Salary Range:

$23,880.00

Closing:

6/12/23

Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.

Position Summary:

The Administrative Specialist II is responsible for researching and preparing special reports, examining and verifying documents, and performing general office duties. This position is governed by state and federal laws and institution policy.

Duties & Responsibilities:

Customer Service Representative (phone and in-person):

• Greet students, faculty, staff, and visitors at the front desk
• Answers the incoming phone calls and answers the questions or directs them to the appropriate person
• Provide oversight of student employees who work the Office of Admissions front desk
• Ensures that all mail is checked, opened, date stamped, and handed to the appropriate processor daily
• Processes returned mail
• Manages and answers emails that come from the admissions email account or distribute emails to the appropriate team member, when an answer cannot be provided by yourself
• Be a back-up on admission letters, as needed
• Assist with bulk mail projects
• Other duties as assigned

Knowledge/Skills/Abilities:

Knowledge of record keeping procedures
Knowledge of the principles and practices of mathematics and statistics
Knowledge of work-related subject area
Knowledge of computers and software applications

Ability to conduct research and compile data into report form
Ability to establish and maintain filing systems
Ability to operate standard office equipment
Ability to analyze documents to determine compliance with rules, regulations, and procedures
Ability to communicate both orally and in writing

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Assists Students, Parents, Staff, Faculty, and county, state, and federal agencies

Minimum Qualifications:

The formal education equivalent of a High School Diploma

One (1) year of experience in a specialized or related area applicable to work performed

Other job related education and/or experience may be substituted for all or parts of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee

E-Verify Participation Notice:

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf